Author: Ballatt, John
Edition: first
Number Of Pages: 208
Release Date: 01-06-2011
Details: Product Description Intelligent Kindness presents a powerful new approach to healthcare reform. Ballatt and Campling argue that the NHS is a system that invites society to value and attend to its deepest common interests; it is a vital expression of community and one that can improve if society, patients and staff can reconnect to these deeper values. To do so will improve quality and patient experience, as well as morale, effectiveness, efficiency and value for money. Relentless regulatory and structural NHS 'reforms' have failed to avert scandals and left many health service staff feeling alienated. Industrial and market approaches to reforms urgently need to be balanced by an understanding of what motivates and assures compassionate practice. The authors examine this topic from a variety of perspectives, including psychoanalytic thinking, group relations, neuropsychology, social psychology and ethology. This book calls on policymakers, managers, educators and clinical staff to apply and nurture intelligent kindness in the organisation and delivery of care, and offers advice as to what this approach means in practice. Review This wonderful book is an urgent plea for kindness as both the driving force and the touchstone of healthcare in the NHS. ...more than recommended reading. If I ruled the world, I would arrange for everyone who wields any power in the NHS to be locked in a room until they had read it. But then, of course, that is precisely the sort of dictatorial behaviour that the authors see as the antithesis of intelligent kindness, and so I am obliged to fall back on an unrestrained enthusiasm that I hope will prove infectious. --Review in British Medical Journal (BMJ) by Iona Heath, President of the Royal College of General Practitioners A passionate and clear articulation of the issues of kindness within professional caring systems. The message is clear, well argued for and makes a case with conviction beyond rhetoric. --Dr Gwen Adshead - Consultant Forensic Psychotherapist, Broadmoor Hospital, Berkshire To be kind is to be in harmony with human need, requiring empathy and a sense of equality. Kindness, camaraderie and mutuality are essential for our physical and emotional well-being, and never more so than when we are ill, or when we are caring for those who are ill. Ballatt and Campling show how kindness can work to heal individuals, organizations and society. --Kate Pickett - Professor of Epidemiology, University of York Like any quality, compassion thrives under certain conditions and withers under others. The authors skillfully illuminate the processes that have tipped us just too far into the withering direction. A wise and compelling insight into the crisis in compassionate care within the health service, and what can and should be done about it. --Professor Paul Gilbert - Head of Mental Health Research Unit, University of Derby and Founder of the Compassionate Mind Foundation --Professor Paul Gilbert - Head of Mental Health Research Unit, University of Derby and Founder of the Compassionate Mind Foundation A passionate and clear articulation of the issues of kindness within professional caring systems. The message is clear, well argued for and makes a case with conviction beyond rhetoric. --Dr Gwen Adshead - Consultant Forensic Psychotherapist, Broadmoor Hospital, Berkshire To be kind is to be in harmony with human need, requiring empathy and a sense of equality. Kindness, camaraderie and mutuality are essential for our physical and emotional well-being, and never more so than when we are ill, or when we are caring for those who are ill. Ballatt and Campling show how kindness can work to heal individuals, organizations and society. --Kate Pickett - Professor of Epidemiology, University of York Like any quality, compassion thrives under certain conditions and withers under others. The authors skillfully illuminate the processes that have tipped us just too far into the withering direction. A wise
EAN: 8601404420962
Languages: english
Binding: Paperback
Item Condition: New